TWCable TV App For iPad

View Web Version 
Time Warner Cable
IMPORTANT UPDATE TO YOUR TWCABLE TV APP FOR IPAD(TM)
As you know, since launching our TWCable TV App for iPad on March 15th, you and hundreds of thousands of other Time Warner Cable customers have enjoyed the flexibility and freedom of being able to turn any room in your house into a TV room by using your iPad.

And, while most TV network owners agree with us that this is a great convenience for our customers and their viewers, a few networks disagree. As a result, for the time being, we have decided to focus our iPad efforts on other enlightened programmers who understand the benefit and importance of allowing our subscribers – and their viewers – to watch their programming on any screen in their homes.

Unfortunately, that means that channels from network groups Discovery Communications, Fox Cable, and Viacom will be removed from your iPad lineup, effective immediately.

•  Discovery channels: Animal Planet, Discovery, TLC
•  Fox channels: FX, National Geographic
•  Viacom channels: BET, CMT, Comedy, MTV, Nickelodeon, Spike, VH1

This means that you will temporarily have a new lineup on your iPad consisting of the following channels:

A&E E! HLN
ABC Family Food Network Lifetime Movie Network
AMC Fox News MSNBC
Bravo Galavision SyFy
CNBC Hallmark Channel Travel Channel
CNN HGTV USA
Disney Channel History

We will be providing replacement channels as quickly as we can, perhaps as early as tomorrow. You won't need to change anything or update your App in any way to receive these or the additional channels.

In the meantime, we will pursue all of our legal rights against the programmers who don't share our vision. Your enthusiasm, and the enthusiasm of the programming partners who have embraced the App - rather than those who are solely focused on finding additional ways to reach into wallets of their own viewers - has convinced us more than ever that we are on the right path. We will continue to fight to ensure that you have access to the content you pay for, no matter which screen in your home you choose to view it on.

For up-to-the-minute information on what's happening, please visit:
www.IWantMyTWCableTVApp.com.

Why are these channels going away from the TWCable TV App for iPad?
Unfortunately, the owners of those channels don't yet share our vision for making it easy for consumers to view the content they've already paid for on different screens within the home. We would rather use our technical resources to distribute the channels of programmers who agree that their content should be seen on any screen inside your home, while we pursue legal solutions that would let us continue deploying this Application.

Will other channels be put up in their place?
We're working to add new channels to the lineup as quickly as possible.

Will more channels be dropped?
At this time, we don't expect any additional TV network owners to to demand that we remove their channels from the iPad App.

Why didn't Time Warner Cable anticipate this before launching the iPad App?
We firmly believe that this App is no different than delivering our signals to another TV in the home, and are surprised and disappointed that some TV networks see it differently.

Not available in Hawaii. Standard Cable TV req'd. WiFi connection to 1.5Mbps Road Runner Broadband or Earthlink Cable connection req'd. Parental controls not yet available. iPad with iOS 4 is required. Apple, the Apple logo and iTunes are trademarks of Apple Inc.,registered in the U.S. and other countries. iPad™ is a trademark of Apple Inc. App Store is a service mark of Apple Inc. Content purchased from the iTunes Store is for personal lawful use only. Don't steal music. ©2011 Time Warner Cable, Inc. All Rights Reserved. Time Warner Cable and the Time Warner Cable logo are trademarks of Time Warner Inc. Used under license. All other trademarks remain the property of their respective companies.

This message was sent to justinbauder@gmail.com. Parts of this message may contain promotional information about Time Warner Cable and its services. Please do not reply to this email. To change your personal settings please click here. If you do not wish to receive any further emails from Time Warner Cable, safely unsubscribe, or write to TWC DNE, 526 S. Main Street, Suite 705, Akron, Ohio 44311.